1. What Are Cookies
Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work efficiently, remember your preferences, and provide information to site owners about how users interact with their services.
Cram uses cookies and similar technologies to ensure the platform works properly, maintain your session security, and improve your overall experience. This policy explains the types of cookies we use and how you can control them.
2. Cookies We Use
Essential Cookies
These cookies are strictly necessary for the platform to function. They enable core features such as user authentication, login session management, and security mechanisms. Without these cookies, you cannot log in or use the Service. Essential cookies cannot be disabled.
- Authentication session tokens — keep you logged in across page loads
- CSRF protection tokens — protect against cross-site request forgery attacks
- Security and fraud prevention identifiers
Preference Cookies
These cookies remember your settings and preferences so you don't have to reconfigure them each time you visit. Examples include your sidebar state (expanded or collapsed) and any display preferences you have set within the platform. These cookies are optional and can be disabled in your browser settings.
Analytics Cookies
We use anonymized, aggregated analytics to understand how the Cram platform is used — such as which features are most popular, where users encounter friction, and how navigation flows work. This data helps us make informed product improvements. Analytics data is aggregated and does not identify you personally, and we do not sell it to third parties.
3. Third-Party Cookies
Some of our third-party service providers may set their own cookies when you use Cram:
- Stripe — used for payment processing and fraud prevention during checkout flows
- Vercel — used for performance optimization and edge caching of the platform
We do not use Google Analytics, Facebook Pixel, or any advertising network cookies. We do not serve targeted advertising through Cram.
4. How to Control Cookies
You can manage and disable non-essential cookies through your browser's settings. Most browsers allow you to:
- View which cookies are stored on your device
- Delete all cookies or cookies from specific sites
- Block cookies from all or specific sites
- Set preferences for cookie acceptance by category
Please note: disabling essential cookies will prevent you from logging in to Cram and using the Service. Disabling preference cookies means your settings will not be saved between sessions.
For instructions specific to your browser, refer to your browser's help documentation (Chrome, Firefox, Safari, Edge).
5. Cookie Duration
Cookies used by Cram fall into two duration categories:
- Session cookies — exist only for the duration of your browser session and are deleted automatically when you close your browser
- Persistent cookies — remain on your device after your browser session ends. Preference cookies expire after 30 days; analytics cookies expire after 12 months
6. Updates to This Policy
We will update this Cookie Policy when our cookie practices change. The "Last updated" date at the top of this page reflects the most recent revision. We encourage you to review this page periodically to stay informed.
7. Contact
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Cram Inc.
Ontario, Canada
privacy@clientbook.ca